需要帮助?

哪里可以找到最大的菠菜的平台

Of course, you can also see us in person. To do so, please make an appointment on Libcal.

信息技术服务

69 Quai d'Orsay, 75007 巴黎, France

+33(0)1 40 62 06 96      itservicesatblogcebuworld.com

它支持时间: 周一至周五8点.30 am to 6 pm, Quai d’Orsay, room Q-A201

Multimedia and Classroom technology support hours: 上午9时至7时.45 pm, Quai d'Orsay, room Q-502 (ext. 819)

 

常见问题

What is a ticket and how do I submit one? How does the ticketing system work?

To get help from the It 服务, you may call, email us, or step by the office. Please note we do not fix personal devices.

​We use a ticketing program called GLPI (Gestion Libre de Parc Informatique) to track and respond to IT problems and manage them.

我应该什么时候寄机票?

Do you have a question about technology? Is a piece of hardware or software not working correctly? Send us an email to let us help you find a solution to your technological challenges. ​

它是如何工作的? ​

> Send an email to itservices@blogcebuworld.com  ​or submit a ticket using the University Helpdesk tool by going to http://helpdesk.blogcebuworld.com.

> We receive the ticket and assign it to the 信息技术服务 team member ​best qualified to help you out.

> Once a ticket is assigned, you will receive a response via email from itservices@blogcebuworld.com.

> In order to follow-up on the ticket or respond, just reply directly to the email sent by our Helpdesk tool on 前景, 就像你处理任何邮件一样.

> All correspondence concerning your ticket should be handled through email replies.